Due West Education – Job Posting: Parent Coordinator
We’re not here to be average – We’re here to be awesome!
Do you believe education is vital in nurturing global perspectives and cross-cultural understanding among tomorrow’s leaders? If you do, you are in the right place!
Founded in Beijing, China, in 2009, Due West Education is a dynamic and innovative education company empowering students from diverse international backgrounds to thrive in an increasingly global society. We offer exceptional service, providing families with unique insight into the admissions process, guiding them to make informed decisions on their futures, and leading them to their educational goals. In the process, we help each student realize their true passions and unique talents with personalized plans focusing on self-discovery and life-long success. With branch offices in Suzhou, the US, and Singapore, our impact reaches thousands of students and families, helping them achieve their educational dreams and beyond.
Due West Education is seeking talented individuals to join our PC team as a Parent Coordinator based in Beijing, China.
About the Job
At Due West, we’re proud of the products and services we provide to our valued customers. As a Parent Coordinator, you will
- Communicate daily with parents via WeChat, phone, and email – for example: by answering questions about their student’s progress, Due West programming/curriculum, and the application process.
- Serve as a communication liaison and cultural bridge in parent/student–Counselor meetings.
- Update and monitor student progress on a weekly basis.
- Interpret DW strategy for parents and families.
- Contribute to the overall success of the Counseling team.
- Provide excellent client service and build long-term, lasting relationships with both students and families.
- Utilize advanced troubleshooting and problem-solving skills to manage and resolve client issues.
- Develop detailed familiarity with parents’/students’ situations and the U.S. school application process.
How You Will Thrive at Due West
- Management philosophy that prioritizes long-term employee development
- Significant career development and advancement opportunities
- An open, multi-cultural workplace located in the heart of Beijing’s CBD area
- A self-motivated and high-achieving team of professionals that are internationally minded, supportive, and collaborative
- Competitive compensation and benefits that include a comprehensive health insurance plan, 17 days of paid annual leave, and all official national public holidays
- Continuous employee well-being care programs and team-building activities
What We Expect of You
- Bachelor’s degree or higher
- Proficiency in Mandarin Chinese and English (spoken and written)
- Strong attention to detail, organization, and communication skills
- Creative problem-solver
- Team player
- Enthusiasm for helping others reach their potential
- Willing and able to work flexible hours
How to Apply
- Please send your updated resume to recruiting@duewesteducation.com
To apply for this job email your details to recruiting@duewesteducation.com